Purchases at SHEIN with cashback in Canada
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (174)
Therefore, we publish only our customers' reviews.
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Everything is perfect, except that if you're not at home, they leave the package with whoever is nearby. If you're not on good terms with your neighbors, the package could get lost. I strongly recommend using reputable couriers, because it's illegal to give mail or packages to uninvited people.
Good morning!
We are very sorry that the delivery experience was so unpleasant :(
We recommend contacting the store's customer service directly: their customer service team will be able to better verify the incident with the courier and offer you a solution.
We really hope that the situation will resolve itself for the best ❤️
How can I collect cash back?
Good morning!
Your cashback is currently "Pending." It takes a little time for your partner to verify and transmit the information to our system.
The confirmation date can be viewed in the "My Cashback" section, and is calculated based on the times indicated on the store page.
As soon as we receive confirmation from our partners, the cashback will automatically change to "On Balance" status.
If you have any questions, please contact us in the Help section of your account.
Good day! 
I placed an order from Shein and now I don't know where it is because it isn't connected to Letyshop
The cashback will be credited according to the terms.
NO MORE CASH BACK FOR SHEIN????????
HI!
We will link this store as soon as we have the opportunity.
