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The order arrived within 3 days, the goods came to the store where I planned to pick them up, all the goods are good, there are no complaints about the cashback, it is still being processed, but there is still time until the announced deadline.
An extremely bad store, reshapes orders at its discretion, which is why cashback disappears. Does not send orders for 2 weeks, contacting the support service does not bring any result. They work very slowly and unprofessionally, the client is nobody for them. Also, be careful and attentive when paying with cards on the site if you have a cashback for their category. They can return the payment and withdraw it again (but in another month, when you may not have a cashback for their category). I got into this with them when paying with a Monobank card, when in November 2020 they had a partner cashback of 11%, they waited for December, returned the money for the order, and immediately removed them again, but without the cashback. Very low. I highly recommend not buying anything from this store!
Good day!
Igor, we have not seen mass re-ordering in this store. Perhaps this is due to some technical issues.
Sincerely,
LetyShops team
Cashback did not appear, after the creation of the application "went to look" and did not come after 10 days. Lately, the disgusting work of Letishops, only cashback for Ali comes. Foxtrot, Eva, Book24 - nothing appeared.
Good day!
We are also interested in calculating cashback. Loss can occur in the event of a violation of the purchase algorithm or an error in the transfer of data.
All requests for cashback will be processed automatically. Please track the status in your personal account.
Sincerely,
LetyShops team
I can't understand what the problem is: the declared cashback amount does not coincide with the credited one. Of the two already credited cashbacks, both with an almost doubled amount ((In addition, the last three purchases (not only on Eve) did not appear in the order list at all), I submitted applications, I am waiting for an answer. But the credits of these incomprehensible sediments remained (Service The store most likely works on lunar cycles: sometimes orders are sent unexpectedly quickly, sometimes I wait a week without news until I call the hotline myself.
Good day!
Oksana, in order to understand the cashback issues, created an appeal to the care service. We are waiting for your message in the "Help", "My requests" section.
Sincerely,
LetyShops team
11/27/2020 made an order and payment, a week later the representative of EVA called and said that the goods could not be sent because they were out of stock, arguing that the suppliers did not provide them with this product)) Although the website displayed that the product was in stock. It turns out they used my funds ...
Everything is bad, I made an order on 11/28/2020 and I have been waiting for a week. product has not been shipped yet. I called the contact center, but did not receive any information there. the complaint cannot be left. no compensation is given. I will not use it anymore.
Good day!
Marina, we see that you can also submit an appeal on the partners' website. We recommend that you try to contact the store.
We hope the issue will be resolved as soon as possible.
Sincerely,
LetyShops team
Awful service, I ordered the goods in Eve on 10/20/2020, I'm still waiting
Maria, good afternoon!
Please contact store support to find out where your order is and to resolve the issue.
Sincerely,
LetyShops team
Disgusting store with terrible service! On November 6, an order was made in the Eva online store. The order did not appear in my LetyShops account, despite my compliance with all the conditions. And yes, I'm an experienced LetyShops user. I was not surprised by this, since I had previously read reviews about Eve. Okay, God bless him, with cashback, I'm waiting for an order, delivery time is 4-5 days. On November 13 I receive a call, my order is canceled, because one little thing for 8 UAH is out of stock! After only a week, they realized it !!! Okay, paying for the order again! It is clear that we are not talking about cashback at all, since the repeated payment goes through the link received on Viber, and the first order made through the LetyShops application was canceled! I was assured by phone that absolutely everything, except for the canceled trifles, was in stock, and I would soon receive my order. Another 4 days pass. Silence. Finally I called myself. It turns out my order hasn't even been assembled yet! Because other little things, worth 17 UAH, are out of stock !!! And again, the order needs to be reissued and wait until they deign to process it and deliver it to me! Naturally, I canceled the order completely. They just used my money for 12 days for free. Nice tactic, Eve! An excellent divorce, which is not undermined!
Good day!
Anastasia, the service cannot influence the formation of an order by the store. We recommend that you contact their support team so that partners can analyze the situation.
If you have any difficulties with calculating cashback for redeemed orders, please let us know.
Sincerely,
LetyShops team
This assessment is not for the "Eva" Store, but for LetyShops. Establish direct contact with the store, you have a problem.
Hello!
Our service does not affect the processing of orders by the store.
The only difference between buying with cashback is the need to switch from the application or site before making a purchase. At this time, information about the source of the transition is being recorded.
Sincerely,
the LetyShops team