Purchases at Фокстрот UA with cashback in Greece

I placed an order for 10 thousand UAH on 28.11. At an increased percentage, 800 UAH cashback should have come. On Tuesday 1.12 I receive an SMS that my order has been canceled. To the support call - the answer is that yesterday the order was canceled because I do not agree with the delivery time. To my reasonable question that I did not complain about anything, they answered that they could re-create the order. And then what will happen to the cashback - they did not answer anything intelligible. In short, wretched disgusting, designed for suckers - an order with an increased cashback was stupidly canceled, but they are supposedly ready to recreate a new one. Foxtrot is the bottom.

Think about whether it costs 20-100 UAH, nerves and time you spend in the store when receiving and buying goods. Pvd time ordering where there was a 9% cashback on Black Friday. I ordered a phone, chose a pickup from the store (and not everyone was seen, it was the first bell), I did not attach importance to it. the second could not choose a manual date of receipt only tomorrow and all (the second bell) in the morning call under the order all is well. after 15 minutes they say in that store there is no where you chose choose another. and here after talking to the operator comes sms your order is canceled (!) I'm such a WTF phone to understand, assure that everything is ok. I come to the store at another address and here the phone is only a showcase (here I have already rung the bell) well, I think I was wrong. Sent to Victory Avenue 87, said there are two one showcase the other packed and reserved for you. Spent a trip back and forth 2.5 hours (excluding calls and time to the address of the second store) I come here I am trying to pair a shop window. Of course I did not agree, they broke through all the shops (!) Everywhere showcase samples! and the support service with which to communicate already understood the cashback will not be because the order was canceled at the first link. concluded for myself, stealing the average price and normal service than this. the benchmark for me is the outlet, everything clearly came got paid and all. problems brought into service or repair or replacement or money.

For the second time, the cashback is increased and payment is not made, although I often order here and this has not happened before, that is, it is not a coincidence. This is not the first time the store has been noticed in manipulations to avoid paying cashback (

With cashback, maybe everything is ok, but the service in the store is terrible! after ordering the goods and 4 days of ignoring my order, they just took it and canceled it without giving any further information!

My burning cashback went to a canceled order due to an unsuccessful payment. Reminds of a hardcore game with 1 life)

A month has passed since the purchase of the product. Cashback is still displayed in the "Pending" section. I’ll wait, but if it doesn’t come, it will be a shame. So far I give 3 stars. In other stores, cashback comes much faster

Great store and great service. 5 out of 5 credited cashbacks. True, the order numbers change, but this has not yet influenced the positive outcome.

I also buy in this store with a flyer and everything is always honest. thanks a lot

I made orders with Letishops in foxtrot 2 times, both cashbacks were confirmed, albeit after a rather long time.

Disgusting. After ordering, an SMS comes - everything is in stock, I come to the store, and there it turned out that there was only one steamer left in the store, from the window and with a damaged hose (the price of the product is almost 5 thousand hryvnia, the cashback, respectively, should have been about 300) and if I don't fits and if I do not pick up the display case, then I need to wait for the delivery of another from the warehouse, and for this he creates a new order, respectively, without cashback 7.5% !!! To my question, what does the Internet order have to do with a specific display case, and why I was not warned that I would have to pick up the display case - the operator on the hotline bleats something about delivery that he cannot do anything, and other nonsense ... But the main thing - quickly, without my permission, cancels the order. I do not advise you to contact this store! AND I ADVISE TO THE LETSHOP TO BE CAREFULLY ABOUT THE CHOICE OF PARTNERS - THIS IS YOUR REPUTATION ALSO. And such as the foxtrot - to drive in the neck. By the way, if you need proof, the screenshots of the order are saved.