Важливо!
Thank you Letishops, they found the lost cashback and the Antoshka UA store has already paid. It's been about 2 weeks. I'm still waiting for the payment of the lost cashback.
Hello, good afternoon!
We were glad to help in this matter :)
The LetyShops team
Cashback was credited after contacting the support of Letishops, they, in turn, turned to the store. Thank you Letishops for your assistance in resolving the issue.
Lyudmila, good afternoon!
We are glad that the partners have transferred the commission for your purchase, and the cashback has been received :)
Always nice to take care of.
Sincerely,
LetyShops team
Cashback was not credited! I bought a product with an increased cashback, the cashback was not displayed. The support service took off a photo where the order number is clearly visible, that the registration was carried out in accordance with all the rules, the answer that they sent a request to the store, and you need to wait for confirmation within three months! A month has passed, there is still no confirmation! If you promise cashback, then you need to keep your promises and comb it! and not just show off! It would be fair to accrue cashback and then resolve your issues with communication between the store and your service, and not deceive customers.
Good day!
Ludmila, cashback is part of the commission that partners pay to us. If the information about the purchase does not appear automatically, we contact them to find out the reasons and try to get cashback. Processing a request takes time, since we do not cooperate with the store directly, but through an affiliate program. We hope the application will be processed as soon as possible.
Sincerely,
LetyShops team
Cashback did not appear. Time after time with Antoshka like that. All rules and algorithms for the purchase are followed, filling the cart after clicking on the link from letyshops. Last time (before the new year) the order was screenshotted, so the cashback appeared, but this time not ... It is a pity if a refusal comes. We'll have to take screenshots of orders as rules ..
Good day!
We see that the request for cashback is already being processed :)
Do not worry. We will do our best to get your cashback back.
Sincerely,
LetyShops team
Also did not receive cashback. First time like this. Everything was always ok with all the shops. And there are problems with Antoshka. Moreover, there is a very small cashback. But the fact itself. I think when they have a promotional cashback of 18%, there is no chance at all. Do not see each other!
Good day!
We see that you have already applied for cashback in your personal account. Let's turn to our partners to understand the reasons for non-accrual. As soon as we receive a response, the status of the application will change. You can track the process in your personal account :)
Sincerely,
LetyShops team
Cashback is NOT credited !!!! The increased "burning" cashback was a decisive factor in choosing this particular store, since the most attractive price on the market was formed taking into account the cashback. Although the store itself is VERY expensive, and without taking into account the cashback, the goods could be ordered on the Internet, but even at the same Prome, it is much cheaper. I have been buying from Letishops for far from the first year, I am familiar with the algorithms and rules for accrual, I carried out all the procedures correctly, I provided screenshots. On the part of Antoshka, I consider such actions to be fraudulent and very petty, with the aim of attracting a client with non-existent discounts. And Letishops, I wish you a more careful approach to the choice of partners, since it is your reputation that suffers first of all ...
Hello Oleg!
Thank you for the responsible approach to shopping with the service, as well as for your feedback!
We have not received information for your order. We are looking for it in the system by contacting partners. We will find out the reason for the loss of cashback, and also try to return the commission. As interested in solving the issue as you are :)
Please track the status of the application in the personal account of the service by expanding the application as in the example .
Sincerely,
LetyShops team
Cashback is not recorded. Alas. I made 3 orders, 2 of them with an increased cashback in honor of Black Friday 17.5%. And not one showed up.
Good day!
Cashback might not appear if the purchase algorithm was violated or partners mistakenly did not transmit information about the order.
We see that you have already applied for cashback in your personal account. We are awaiting information from partners :)
Sincerely,
LetyShops team